1
Are you a manufacturer or a trading company?
We are a direct manufacturing factory with our own dedicated export sales team to ensure efficient and professional communication.
2
Can your products be customized (OEM/ODM)?
Yes, absolutely. We support comprehensive OEM and ODM services. We can easily customize product specifications, logos, or packaging according to your request.
3
What is the warranty period for your products?
We provide a 1-2 year warranty based on the specific product. For controller board modules, we support a 2-year warranty for free, along with 1-3 months of free replacement for new items.
4
What payment terms do you accept?
We support a variety of payment methods including T/T, PayPal, Western Union, MoneyGram, Alipay, and L/C.
5
Do you provide technical support?
Yes, we have a professional team of technological engineers who can provide step-by-step tutorials and complete technical solutions.
6
Are batteries included in the DIY wooden house kits?
No, all DIY kits are shipped without batteries to comply with transport regulations. You will need to obtain the batteries separately.
JKit Toys
